Accepted Forms of Payment
Beak 'Em Bucks, Cash or KU Card Bank Stripe (in-store only.)

Visa, MasterCard, American Express, Discover and KU Bookstore Gift Cards (in-store and online.)

Students may charge $1500 a semester for textbooks, course materials, supplies and technology to their student account in Enroll and Pay, in-store and online. KU Med Students can also charge scrubs and medical instruments to their accounts at the KU Med Store. We require two forms of identification at the registers for charging. One must be a photo ID (KU Student ID or Driver’s License).

Department charges may be made in-store or by contacting jayhawks@ku.edu for arrangements.


Discounts, Sales and Price Matching
Coupons are to be used on instore purchases only. They must be presented at time of purchase. We reserve the right to deny use at any time.

One discount/promotion per transaction.
Discounts, including KU Alumni Association discounts, may not be stacked or combined.
Technology items, textbooks, regalia, diploma frames, course-required supplies, metalsmithing supplies and pre-packaged art kits are not eligible for discount/promotion. This includes KU Alumni Association discounts.
Life, Jayhawk Society and Presidents Club members save 20%; Student and Annual members save 10% (in-store and online.)


KU Bookstore will match the price of KU Gear and Gifts if you find the identical item at a local retailer. Clearance pricing excluded. Instore only, exclusions apply, see store associate for details.

In-Store Pickup

Free Same Day Service –
Orders for in-stock merchandise placed Monday – Friday before 12pm CST, will be ready for pickup by 4pm at our Kansas Union location. Orders placed after 12pm CST will be ready for pick up by 12pm the next business day.

You will receive an email when your order is ready to be picked up. Pick up location is at Jayhawk Ink. Please bring an ID for pickup.

Due to the high volume of orders before classes begin, during the Holidays and around March Madness, please be advised that same day pickup may not be available. Orders will be processed within 1-3 business days.

We also offer Free Instore Pick-up to our KU Med Center in Kansas City. Please allow 2-3 days for products to arrive.

Textbook orders are filled 1-2 weeks prior to the start of class to ensure full selection of textbooks have arrived instore.

Textbook orders fulfilled on or before the first day of class must be picked up within the first two weeks of class.

Textbook orders placed after the first day of class and all General Merchandise orders must be picked up within two weeks of fulfillment. Orders not picked up in time will be returned to stock, minus a 20% restocking fee. Course Packs and other non-returnable items remain non-returnable and will not be refunded.



Shipping
Orders for in-stock merchandise placed Monday – Friday before 12pm CST, will ship same day. Orders placed after 12pm CST may ship next business day. Some items may need to come from other stores that may cause slight delay.

Due to the high volume of orders before classes begin, during the Holidays and around March Madness, please be advised that same day ship may not be available. Orders will be processed within 1-3 business days.

Gift Cards ship via UPS, within the United States, starting at $1.00. 

Shipping rates for Gift Cards and Drop Ship items will be adjusted after order placement, prior to charge.

General Shipping Rates (UPS, within the United States)
Order Total 
Ground 2-Day Air Overnight
Up to $20 $6.95 $16.95 $26.95
$20.01 to $50 $7.95 $17.95 $27.95
$50.01 to $100 $8.95 $18.95 $28.95
$100.01 to $500 $9.95 $19.95 $29.95
Over $500 $10.95 $20.95 $30.95

Shipping to U. S. Military locations outside the U. S. is a flat rate of $12.35 via USPS.

Shipping to other destinations outside the U. S. is a flat rate of $50.00 via USPS.
We do not ship to PO Boxes

Orders placed after 12:00 PM CST are not guaranteed to ship the same day.

Shipments and deliveries are made on weekdays only.

UPS Ground Shipping days map



Have a question? Please contact us at jayhawks@ku.edu
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